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Support

How can we help?

Choose the channel that fits your question best. We're an open-source project, so community support is at the heart of everything - you're not alone.

Discord

Community chat

The fastest way to get an answer. Ask questions, share ideas, and chat with the maintainer and other users in real time.

Join the server →
Fastest response
GitHub

Bug reports & features

Found a bug or have a feature request? Open an issue on GitHub. Browse existing issues before submitting a new one.

Open an issue →
WordPress Forum

Plugin support forum

The official WordPress.org support forum for Simple JWT Login. Great for plugin-specific questions that the broader WordPress community can benefit from.

Visit the forum →
Email support was discontinued on 1 December 2024. Please use Discord, GitHub, or the WordPress forum for all support requests - responses there are faster and help the whole community.

What to expect

Quick questions

Discord is your best bet - conversations happen fast and the community is active.

Bugs & reproducible issues

Open a GitHub issue with steps to reproduce. Include your PHP version, WordPress version, and plugin version.

Feature requests

Submit a GitHub issue tagged "enhancement". Upvotes and comments help prioritize what gets built next.

General help

The WordPress forum is great for configuration questions that future users might search for too.